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  • 90-Day Returns
  • Contact Us
  • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email:

  • Track Order

Shipping & Delivery
Delivery Time= Processing Time + Shipping Time

Standard Shipping (Delivery Time 7-10 business days): £7.99
Standard + Shipping Insurance: £9.98

Express(Delivery Time 5-7 Business Days): £9.99
Express + Shipping Insurance(Delivery Time 5-7 Business Days): £11.98

DHL Express (Delivery Time 3-5 business days): £19.95 

We are pleased to offer FREE Standard Shipping on all orders over £49, you can also select from our DHL Shipping options.